Privacy Policy
Last Updated: November 19, 2024
Introduction
PathSync ("we," "our," or "us") provides transportation management software to help companies coordinate rides, manage clients, and deliver excellent service. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, company name
- Client Information: Names, phone numbers, email addresses, service preferences
- Trip Information: Pickup/drop-off locations, dates, times
- Communication Data: Messages sent through the platform
Information Collected Automatically
- Usage Data: Pages viewed, features used, time spent on platform
- Device Information: IP address, browser type, operating system
- Cookies: Session cookies and authentication tokens
How We Use Your Information
- Service Delivery: Coordinate trips and manage schedules
- Communication: Send trip confirmations and updates
- Platform Improvement: Analyze usage and enhance features
- Compliance: Meet legal obligations and prevent fraud
How We Share Your Information
Service Providers
- Twilio: SMS message delivery
- Stripe: Payment processing
- Supabase: Database hosting and authentication
We do NOT sell your data. PathSync does not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
- Encryption: Data transmitted over HTTPS/TLS
- Access Controls: Role-based permissions
- Monitoring: Continuous security monitoring
Your Privacy Rights
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- SMS Opt-Out: Opt out of SMS notifications anytime by replying STOP
To exercise these rights, contact us at privacy@pathsync.app
Cookies and Tracking
We use cookies for:
- Maintaining your login session
- Remembering your preferences
- Analyzing platform usage
Contact Us
For questions about this Privacy Policy:
Email: privacy@pathsync.app
General Support: hello@pathsync.app